Among the most frequently asked questions from clients on the subject of practice management system (PMS) and Electronic Medical Record System (EMR) are: "What are the best systems out there;" and/or "Do they REALLY save time and money?" These questions are simple variations of the same concern: "Are the financial and other benefits of purchasing an PMS/EMR system going to outweigh its initial cost, disruption and the ongoing fees?

After installation, training and several months getting used to a new system, you will find a more productive and efficient office staff resulting in a tremendous savings in staff time. Common mistakes will be eliminated or reduced considerably. Claims get paid sooner and with fewer rejected or fewer partially paid claims. You will be able to book more appointments per day. Use E & M Coding, at the highest appropriate level, because you can document the exam better. Missed appointments are reduced, if not eliminated and your staff will be empowered to reschedule canceled appointments. The list goes on and on as to what kinds of benefits you may experience first hand otherwise known as your Return on Investment (ROI). Most people are referring solely to the financial benefits when speaking of ROI, but the truth is, intangible benefits should be an integral part of the equation, such as staff morale, staff working conditions and each staff member's own job performance.

The following tools can be used to calculate your own clinics return on investment. Answers questions honestly and accurately and calculate the additional revenue and savings your office could be experiencing.